55qq Privacy Policy

1Definitions

In this Privacy Policy, the following terms carry the meanings set out below unless the context clearly requires otherwise:

• "55qq" / "We" / "Us" / "Our" refers to the operator of the 55qq platform accessible at https://55qq.ws and all affiliated entities responsible for processing personal data in connection with platform services.
• "Platform" refers to the 55qq website, including all pages, sub-pages, game interfaces, cashier functions, account management portals, and customer support channels operated under the 55qq brand.
• "Player" / "You" / "Your" refers to any individual who accesses the Platform, registers a 55qq account, or interacts with any service offered through the Platform.
• "Personal Data" means any information that identifies or could reasonably be used to identify a living individual, including but not limited to name, contact details, date of birth, financial information, device identifiers, and account activity records.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, use, disclosure, and deletion.
• "Cookie" refers to a small text file placed on your device by the Platform to support site functionality, analytics, and personalisation features.
• "Third-Party Processor" refers to any external service provider engaged by 55qq to process Personal Data on our behalf, such as payment processors, identity verification providers, and analytics platforms.

2Data We Collect

55qq collects personal data through several channels — directly from you during registration and platform use, automatically through the operation of the Platform, and in some cases from third-party verification providers. The categories of data we collect are outlined below.

2.1 Registration & Account Data. When you open a 55qq account, we collect the following information:

• Full legal name and date of birth
• Email address and mobile phone number
• Residential address (city, district, division, Bangladesh)
• Username and encrypted password
• National ID or other government-issued identification number (for verification purposes)
• Preferred currency (Bangladeshi Taka — ৳)

2.2 Financial & Transaction Data. To process deposits and withdrawals, we collect:

• Mobile money account identifiers (e.g., bKash, Nagad, Rocket, Upay account references)
• Bank account references where bank transfer is used (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank)
• Transaction amounts, timestamps, and reference IDs
• Deposit and withdrawal history associated with your account

2.3 Technical & Usage Data. When you access the Platform, our systems automatically collect:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, session duration, and navigation paths
• Game and betting activity logs, including wager amounts, markets accessed, and outcomes
• Login timestamps and session records

2.4 Communications Data. When you contact 55qq support, we retain records of your communications, including chat transcripts, email correspondence, and any documents you voluntarily provide for verification or dispute resolution purposes.

3How We Use Your Data

55qq processes personal data only for specified, legitimate purposes directly related to the operation of the platform and the delivery of services to players in Bangladesh. The primary purposes for which we use your data are set out in the table below.

55qq will not use your personal data for any purpose that is incompatible with the purposes listed above without first seeking your consent or establishing a separate lawful basis for doing so.

4Legal Basis for Processing

55qq processes your personal data on one or more of the following lawful grounds:

• Contractual necessity: Processing required to fulfil our obligations to you as a registered player, including account management, payment processing, and game access.
• Legal obligation: Processing required to comply with applicable laws and regulatory requirements, including anti-money laundering obligations and age verification requirements.
• Legitimate interests: Processing carried out in pursuit of 55qq's legitimate business interests, including fraud prevention, platform security, and service improvement, where those interests are not overridden by your own rights and interests.
• Consent: Where you have provided clear, affirmative consent to a specific processing activity, such as receiving promotional communications. You may withdraw consent at any time by contacting our support team.

5Data Sharing & Disclosure

5.1 Third-Party Processors. 55qq engages carefully selected third-party service providers to support platform operations. These providers act as data processors on our behalf and are contractually bound to process personal data only on our instructions and in accordance with appropriate data security standards. Categories of third-party processors include:

• Payment processing partners facilitating bKash, Nagad, Rocket, Upay, and card transactions
• Identity verification and KYC (Know Your Customer) service providers
• Cloud hosting and infrastructure providers
• Customer support platform providers
• Analytics and platform performance monitoring services

5.2 Legal Disclosure. 55qq may disclose personal data to law enforcement agencies, regulatory authorities, or other third parties where we are legally required to do so, or where such disclosure is necessary to protect the rights, property, or safety of 55qq, its players, or the public.

5.3 No Sale of Data. 55qq does not sell, rent, exchange, or otherwise transfer your personal data to third parties for their own independent marketing or commercial purposes. Your data is not a commercial product.

5.4 Business Transfers. In the event of a merger, acquisition, or sale of all or part of the 55qq business, personal data held by 55qq may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection obligations.

6Cookies & Tracking Technologies

6.1 What Are Cookies. Cookies are small text files placed on your device when you visit the 55qq platform. They allow the platform to recognise your device on subsequent visits, maintain your session, and remember certain preferences to improve your experience.

6.2 Types of Cookies We Use.

• Essential Cookies: Required for the platform to function correctly. These include session authentication cookies that keep you logged in during your visit. These cookies cannot be disabled without impairing platform functionality.
• Analytics Cookies: Used to collect anonymised or pseudonymised data about how players interact with the platform, including which pages are visited most frequently and where errors occur. This data is used to improve platform performance.
• Preference Cookies: Used to remember settings you have chosen, such as display preferences or language settings, to provide a more personalised experience on return visits.
• Marketing Cookies: Used, where consent has been given, to deliver relevant promotional content. You may opt out of marketing cookies at any time by contacting support.

6.3 Managing Cookies. Most web browsers allow you to control cookie settings through the browser's settings menu. You may choose to block or delete cookies; however, doing so may affect the functionality of certain features on the 55qq platform, including the ability to remain logged in during a session.

7Data Retention

7.1 Retention Periods. 55qq retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Indicative retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Communications data: Retained for up to three (3) years from the date of the last communication, unless a longer period is required for dispute resolution or legal proceedings.
• Technical and usage data: Retained in identifiable form for up to twenty-four (24) months, after which it may be anonymised and retained for longer periods for statistical analysis.

7.2 Deletion. Upon expiry of the applicable retention period, or upon a valid erasure request where no overriding legal ground for retention exists, personal data will be securely deleted or anonymised in accordance with our internal data disposal procedures.

8Your Rights

As a player on the 55qq platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all requests within a reasonable timeframe.

• Right of Access: You have the right to request a copy of the personal data 55qq holds about you, along with information about how that data is being used.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
• Right to Erasure: In certain circumstances, you may request the deletion of your personal data. This right is subject to any overriding legal obligations that require us to retain your data, such as anti-money laundering record-keeping requirements.
• Right to Restriction of Processing: You may request that we restrict the processing of your personal data in certain circumstances, for example while an accuracy dispute is being investigated.
• Right to Data Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you may request a copy of your data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing carried out on the basis of 55qq's legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

9Children & Minors

9.1 Minimum Age. The 55qq platform is strictly for individuals aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you believe that a minor has registered an account on the platform, please notify us immediately at [email protected] so that we can take appropriate action, including account closure and data deletion.

9.2 Parental Controls. 55qq encourages parents and guardians to make use of available parental control tools and internet filtering software to prevent minors from accessing gambling platforms. Our age verification procedures are designed to prevent underage access, but parental supervision remains an important additional safeguard.

10Security Measures

55qq has implemented a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption applied across all pages of the platform, including the login portal, cashier, and account management sections.
• Hashed and salted storage of account passwords — passwords are never stored in plain text.
• Role-based access controls ensuring that internal staff can access personal data only to the extent required for their specific job function.
• Regular security assessments and penetration testing of platform infrastructure.
• Automated monitoring for unusual account activity and potential fraud indicators.
• Incident response procedures for the detection, containment, and notification of data security incidents.

While 55qq takes all reasonable steps to protect your personal data, no transmission over the internet or electronic storage system can be guaranteed to be completely secure. You are encouraged to use strong, unique passwords for your 55qq account and to keep your login credentials strictly confidential.

11Changes to This Privacy Policy

11.1 Right to Update. 55qq reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform operations. The most current version of this Policy will always be published at https://55qq.ws/privacy-policy, and the effective date at the top of the document will be updated accordingly.

11.2 Material Changes. Where we make material changes to this Privacy Policy that significantly affect your rights or how your data is used, we will endeavour to provide advance notice to existing account holders via the contact details held on file. Your continued use of the 55qq platform after a revised Privacy Policy has been published constitutes your acceptance of the updated terms.

11.3 Reviewing This Policy. We encourage you to review this Privacy Policy periodically to remain informed about how your personal data is being protected. If you have any questions about a change to the Policy, please contact our support team before continuing to use the platform.

12Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 55qq handles your personal data, please get in touch with our support team using the details below. We are committed to responding to all privacy-related enquiries promptly and transparently.